Who We Are

Based in Johannesburg, South Africa, Sibize offers both customised and plug-and-play outsourced contact centre services for public sector organisations.

Founded in 2007, Sibize employs 780 plus staff members and handles, on average, 600 000 calls a month across 3 virtual delivery centres.

At Sibize, we endeavour to provide a seamless customer experience, premised on building positive and lasting relationships between our client organisations and their stakeholders.

Sibize is jointly owned by Verge Management Services and Dialogue Group Holdings.

• BEE Ownership = 60.5%
• Empowerdex - Rated
• Member of Business Process enabling South Africa (BPeSA)

Our Vision

To be the contact centre solutions and outsourcing provider of choice for the public sector in Africa through: superior partnerships, superior solutions and superior service delivery.

Mission Statement

We provide superior contact centre solutions in partnership with the public sector to transform service experience.

Corporate Values

Sibize’s service designs are premised on building positive relationships between our clients and their stakeholders. To make the most of your organisation’s internal and external access infrastructure investment and improve the response quality of your organisation’s telephone, fax, email and web contacts, speak to us for flexible and value delivering Inhouse and Outsource contact centre solutions.